Account Manager - SMEs

We are seeking a motivated and results-driven Account Manager to manage and grow relationships with Small and Medium-sized Enterprises (SMEs) across the UK. The role is responsible for accounts with up to 2,000 seats, driving revenue growth and building strong, long-term customer relationships. The ideal candidate will have a proven track record of managing accounts, a deep understanding of the SME market, and the ability to deliver tailored solutions that meet client needs in the cybersecurity industry.

Key Responsibilities:

• Account Management: Manage a portfolio of SME accounts across the UK, ensuring client satisfaction, retention, and growth.
• Sales & Revenue Growth: Drive new business opportunities and upsell existing accounts by understanding client needs and aligning solutions to meet their cybersecurity challenges.
• Client Relationship Development: Build and maintain strong relationships with key stakeholders at client organizations, acting as the main point of contact.
• Strategic Planning: Develop and execute account plans to achieve growth targets, including forecasting, pipeline management, and quarterly business reviews.
• Cross-Functional Collaboration: Work closely with internal teams (sales engineers, customer success, marketing, etc.) to deliver customized solutions and drive customer success.
• Market Knowledge: Stay updated on industry trends, competitor activities, and regulatory changes affecting the SME market to provide value-added insights to clients.
• Reporting: Regularly report on account status, sales progress, and forecasts to senior management.

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