Head of E-Commerce | Footwear
Job Description
We are partnering with a leading footwear company to appoint a Head of E-Commerce who will take ownership of the company’s digital commerce strategy and drive sustainable online growth.
This is a senior leadership opportunity for an experienced e-commerce professional who combines commercial thinking, digital expertise, customer focus, and strong leadership skills.
As Head of E-Commerce, you will be responsible for developing and executing the overall e-commerce strategy across key markets and channels. You will lead the continued growth and optimization of the digital business, ensuring a seamless customer experience while delivering against ambitious commercial targets.
Responsibilities
- Develop and implement the global e-commerce strategy in line with overall business objectives
- Own online sales, revenue growth, conversion, profitability and key e-commerce KPIs
- Lead the optimisation of the customer journey and digital shopping experience
- Drive website performance, conversion rate optimisation and digital merchandising
- Manage and develop the e-commerce team, fostering a high-performing and data-driven culture
- Work closely with Marketing, Brand, Retail, Product, IT and Commercial teams
- Use customer and performance data to identify opportunities and inform strategic decisions
- Oversee digital campaigns, promotions, product launches and online trading activities
- Identify new digital channels, technologies and opportunities for growth
- Ensure the e-commerce platform and digital ecosystem continue to evolve with customer expectations
Job Requirements
- 8+ years of experience in e-commerce, digital commerce or digital retail
- Proven experience in a senior e-commerce leadership role, ideally within footwear, fashion, retail or consumer goods
- Strong track record of driving online revenue and commercial growth
- Experience managing and developing high-performing teams
- Strong understanding of e-commerce platforms, digital analytics, CRM, SEO/SEM and conversion optimisation
- Commercially minded, with strong understanding of P&L and e-commerce performance metrics
- Experience working across multiple markets and/or international e-commerce operations is a strong advantage
- Strong analytical and strategic thinking skills, combined with a hands-on approach
- Excellent stakeholder management and communication skills
- Passion for digital innovation, consumer behavior and the future of online retail
Required Education
Bachelor's Degree
Languages
Fluent English